Candles by MellowCandles.com
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Shipping InformationWhat are the shipping rates?

Our web site automatically computes and displays shipping charges whenever you place an item in your shopping basket. For each order placed, we charge a flat per order rate.


Additional Shipping Details
  • Items are usually shipped within 48 hours after your order is placed.
  • Please note we do not ship on weekends and we do not offer Saturday, Sunday or holiday delivery.
  • Tracking information provided when available, usually within 24 hours of shipment.



    • Shipping Times

    Most of our orders are shipped within 24-48 hours. Tracking information is e-mailed within 24 hours of shipment. Most of our orders arrive within 3 - 4 business days. For larger orders, please allow up to 15 business days for your item to arrive. We do not ship on Saturday, Sunday or holidays. Please allow an additional 24 to 48 hours for weekend orders.


    Do you ship internationally?

    Currently we are only shipping within the United States.


    Can I track my order?

    We e-mail tracking numbers on all orders (if available) usually within 24 hours of shipment. Along with the tracking number, we provide a link to the carriers web page to assist in your tracking.


    My order never arrived?

    If you have received a tracking number and your order never arrived in accordance to the shipping carrier's estimated delivery date, please Contact Us and we will assist you in locating your order.


    If you have not received a tracking number:

    Has it been 5 business days since your order was confirmed?

    NO : Please wait the 5 business day period prior to contacting us.

    YES : Please Contact Us


    An item is missing from my order?

    If you believe that an item is missing from your shipment:

    • Please verify that the missing item is identified on the receipt located inside the shipping box. Please note, only items shipped are printed on the packing list and charged on your credit card.
    • If you believe that we shipped and charged your credit card and a product is missing, please Contact Us immediately.


    I received a product missing parts

    If you have received a product with missing parts, please Contact Us immediately.


    I received the wrong product

    If you have received the wrong product, please Contact Us immediately.



    What payment methods do you offer?       Payment Methods

    • We accept Visa, MasterCard, American Express, Discover, and PayPal.
    • Please be sure to provide your exact billing address and telephone number--the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order.
    • We never bill for credit card service fees.
    • For credit card purchases outside of the United States, please Contact Us before placing any order.
    • You can be confident that your personal and account information is secure with us. We employ the latest 128-bit encryption technology in all parts of our site that require any personal information.



    How do I use a coupon?

    If available, to redeem a coupon, paste or type the coupon code in the "Promotional Code" box located during checkout. You might need to click the "Recalculate" or "Update" button for the coupon to take effect.

    Some coupons have certain restrictions. Please look at the web page with the coupon for more information.

    • Some offers are available to new customers only.
    • A minimum purchase, not including shipping and tax, of the amount of the coupon required.
    • Coupons can be used with credit card and/or PayPal purchases only.
    • Coupons are not valid with any other coupon, shipping offer or promotion.
    • Most offers have expiration dates, stated on the web page with the coupon.



    Do I have to pay sales tax?

    We charge 5.0% sales tax for orders shipped to South Carolina only. Sales tax is automatically computed at time of checkout on both product(s) and shipping costs.


    I need a copy of my receipt/invoice.

    Immediately after submitting your order, we display your invoice/receipt. Please print this invoice/receipt out for your records. In addition, we also e-mail you a copy of your invoice/receipt.


    If you need a copy of your invoice/receipt, please Contact Us.



Unique Candles by MellowCandles.com :: Handmade Pie Candles and more!

Online shopping for unique handmade scented candles like fruit pie candles, dessert candles, cocktail candles, jar candles, cheesecake candles, muffin candles, bread candles, scented jar candles, apple pie candles, ice cream candles, jell-o candles, beverage candles, and other richly scented candles!

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5" pie candles | 9" pie candles | 9" sliced pie candles | beverage candles | bread candles | cheesecake candles | cocktail candles | ice cream candles
jar candles | jell-o bowl candles | muffin candles | dessert candles | other candles | scented candles | handmade candles | unique candles
richly scented candles | apple pie candles | discount candles | fruit pie candles | handmade scented candles | scented jar candles | highly scented candles

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Handmade Candles for anyone and everyone. MellowCandles.com - Handmade Scented Candles! Copyright © 2007-2008 MellowCandles.com. All Rights Reserved.